DK Shopzon – Privacy Policy
Last Updated: 17/02/2026

At DK Shopzon, we value your privacy and are committed to protecting your personal and seller data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and mobile application.

  1. Information We Collect
    For Customers:
  • Personal Information: Name, email, phone, billing/shipping address (for orders and COD).
  • Device & Browser Information: IP address, device type, OS, browser.
  • Location Data: Only if enabled; used for delivery tracking and shipping. Users can choose their location.
  • Payment Data: Collected securely via third-party gateways for online payments; card details not stored. COD orders require contact and shipping info.
  • Analytics Data: Collected via analytics tools like Firebase and Google Analytics.

For Sellers / Vendors (Dokan):

  • Name, email, phone, bank/payment details (for payouts).
  • Store data (products, orders, inventory).
  • Device & browser info for store management.
  1. How We Use Your Information
  • Process orders and seller payouts.
  • Provide customer and seller support.
  • Improve app/website functionality and UX.
  • Track delivery locations for shipping accuracy.
  • Prevent fraud and comply with legal obligations.
  • Track performance using analytics tools.
  1. Third-Party Sharing
  • Courier / Delivery Services (shipping and location tracking)
  • Payment Gateways (secure transactions)
  • Analytics Services (Firebase, Google Analytics)
    We do not sell personal data to third parties.
  1. Dokan / Seller Data
  • Used only for store management and payouts.
  • Store data may be publicly visible.
  • Sellers must comply with privacy laws.
  • Sellers can request access, correction, or deletion.
  1. Children’s Privacy
  • Not intended for users under 18 years (or local age of consent).
  • No personal info collected from children knowingly.
  1. Cookies & Tracking
  • Used for UX, analytics, and marketing.
  • Manage cookies via device/browser settings.
  1. User Rights
  • Access, correction, deletion of personal/seller data.
  • Withdraw consent where applicable.
    Contact: dkshopzon@gmail.com | support@dkshopzon.in
  1. Data Security
  • Industry-standard measures protect data.
  • Payment gateways comply with PCI DSS.
  • Seller data secure; used only for payouts & operations.
  1. Policy Updates
  • Updates posted on website/app.
  • Continued use = acceptance of revised policy.
  1. Contact Information
    DK Shopzon
    Owner: Diwakar Ray
    Email: dkshopzon@gmail.com
    Support: support@dkshopzon.in
    Mobile: +91-9897868004
    Website: https://www.dkshopzon.in/privacy-policy